Shipping

Within Malaysia:

  • All orders will be shipped out via J&T Express (Paid orders) / DHL eCommerce (Cash on Delivery) within one working day.
  • Item usually takes 2 to 5 working days to reach customer after it's shipped out depending on the shipping method you have chosen. Please expect delay in delivery during festive season like Hari Raya Puasa or Chinese New Year.
  • Shipping fee range from RM5.9 - RM13.9 depending on location and shipping method you have chosen, calculated during checkout, before payment made. 
  • For standard shipping method (excluding COD shipping method), we offer free shipping for order over RM100 to West Malaysia or RM150 to East Malaysia.
  • For COD order, DHL deliver it anytime from Monday to Friday, 9am to 5pm. The delivery time is highly depends on DHL arrangement, all orders cannot be scheduled to arrive at a specific time of day
  • Tracking number will be emailed to you after order is shipped out from our warehouse. You can also use our order tracker to see your shipment status.

International: 

  • All orders will be shipped out via DHL eCommerce within one working day.
  • Item may take 7-20 working days to reach customer depending on the destination country and also the custom clearance speed of that country. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
  • Tracking number will be emailed to you after order is shipped out from our warehouse. You can also use our order tracker to see your shipment status.
  • Shipping charges varies by country based on the total weight of the order. Charges will be calculated during checkout. 
  • You may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by customer; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so please contact your local customs office for further information.

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